Car Rental COVID-19 FAQs
What steps are being taken to clean rental cars?
Each rental vehicle at Enterprise is thoroughly cleaned between every rental and backed with our Complete Clean Pledge. This includes washing, vacuuming, general wipe down, and sanitizing with a disinfectant that meets leading health authority requirements, with particular attention to more than 20-plus high-touch points. We also extend the Complete Clean Pledge to our shuttles (for airport locations) and neighborhood branches.
What is the current car rental process?
To help protect both customers and employees, we have modified our car rental process. This includes the addition of curbside rentals at our locations to help promote social distancing by getting you quickly on your way while avoiding foot traffic in our locations.
Delivery is also offered at select car rental locations throughout the country. Please contact your rental branch for availability.
Whether you are picking your vehicle up curbside, or if we deliver it to you, we’re committed to maintaining proper distance throughout the process.
Can I modify, extend, or cancel my reservation?
You can modify or cancel your reservation via our website or mobile app. We have extended our existing no-fee cancellation policy to include customers with pre-paid rentals booked directly through us. To extend your car rental, you can click “Call to Extend Your Rental” in our mobile app. You can also call your rental branch or 1-855-266-9565 to extend your reservation.
For more information, please visit our COVID-19 FAQs page.
For additional questions, please visit our main car rental FAQs page.
Location Details
Services
Renting a Car at Waikiki Outrigger Reef Beach Resort
Information for Renting a Car at Outrigger Reef in Waikiki
This car rental branch is located on the tail end of Waikiki Beach near the Honolulu Zoo. The rental desk is located in the lower lobby adjacent to the gym. Jeeps are particularly popular rentals at this location (based on availability).
Rental Car Return
Customers can return their car to the Embassy Suites valet team, located directly across the street from Outrigger Reef. Please let them know you are returning an Enterprise rental car.
Popular Rental Cars
Many customers at this location opt for the Jeep Wrangler and convertible Ford Mustangs.
Why Rent a Car at Outrigger Reef?
Escape Waikiki and see all that the Island of Oahu has to offer - check out Diamond Head, Koko Head Crater, and Oahu's North Shore.
Popular Attractions Nearby
Koko Head Crater, Pearl Harbor, North Shore Beaches, Diamond Head