Car Rental COVID-19 FAQs
What steps are being taken to clean rental cars?
Each rental vehicle at Enterprise is thoroughly cleaned between every rental and backed with our Complete Clean Pledge. This includes washing, vacuuming, general wipe down, and sanitizing with a disinfectant that meets leading health authority requirements, with particular attention to more than 20-plus high-touch points. We also extend the Complete Clean Pledge to our shuttles (for airport locations) and neighborhood branches.
What is the current car rental process?
To help protect both customers and employees, we have modified our car rental process. This includes the addition of curbside rentals at our locations to help promote social distancing by getting you quickly on your way while avoiding foot traffic in our locations.
Delivery is also offered at select car rental locations throughout the country. Please contact your rental branch for availability.
Whether you are picking your vehicle up curbside, or if we deliver it to you, we’re committed to maintaining proper distance throughout the process.
Can I modify, extend, or cancel my reservation?
You can modify or cancel your reservation via our website or mobile app. We have extended our existing no-fee cancellation policy to include customers with pre-paid rentals booked directly through us. To extend your car rental, you can click “Call to Extend Your Rental” in our mobile app. You can also call your rental branch or 1-855-266-9565 to extend your reservation.
For more information, please visit our COVID-19 FAQs page.
For additional questions, please visit our main car rental FAQs page.
Location Details
Services
Renting a Car at Kahuku North Shore Turtle Bay Resort
Information for Renting a Car at Turtle Bay Resort
Customers renting a car at this location can find the rental car counter next to the Bell Hop/Valet desk in the main lobby. This branch is conveniently located a short 20-30 minute drive from Haleiwa town. Jeeps are particularly popular rentals at this location (based on availability).
Parking Information
Resort parking is provided to all guests - please follow parking signs for "Turtle Bay Guests"
Car Rental Return
The customer after hours drop box is located adjacent to the Enterprise desk.
Popular Destinations from This Branch
- Chinaman's Hat
- Polynesian Cultural Center
- La'ie Point State Park
- Haleiwa town
- Waimea Bay
Why Rent a Car in Kahuku and Kawela Bay?
A rental car gives visitors a great opportunity to get out and see all that North Shore has to offer - with 25 beaches within a 30 minute drive, a car is a must!